Customer Support Specialist Email List

Customer support specialists provide service or product information, solutions and relevant details to customers. They are sociable individuals with a knack for providing professional and clear answers to customer's requests. The field of customer service is expected to experience growth in the next decade. Customer support specialists provide specific information regarding the services, products or materials offered by a company. They answer phones, provide troubleshooting information, report and analyze customers' information and needs, issue billing details and open and close customer accounts. In summary, they are the direct link between a company and its existing and potential customers.
Customer service specialists must be able to respond to customer complaints, requests and inquiries in a professional and timely manner. They should have good organizational skills, general knowledge of Microsoft Office computer programs and be effective multi-taskers.
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